Customer Experience Sales Workshop

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Global Learning Partner of the Year

Global Knowledge wins 5 Learning Partner Awards at Cisco Partner Summit 2015



  • Building Up Network Security: Intrusion Prevention and Sourcefire

    In this hour long Global Knowledge webinar. Catherine Paquet will fill you in on advanced threat protection and how to build up your... Read more

  • High Impact Leadership - Delivering Results in the 21st Century

    Understand the new skills and competencies of 21st century leadership Read more

  • Insider Tips on Microsoft SQL Server 2016

    In this hour-long webinar, Global Knowledge course director Brian Egler will examine key new features of Microsoft SQL Server 2016 Read more

  • Webinar: How to Achieve Leading Customer Experience

    In this free webinar, it will cover Customer Experience and how this can be implemented within an organisation - presented by Global Knowledge.  Read more

  • Sales Excellence Webinars - Change Your Customer Engagement for Greater Success

    All of the webinars in the series are tailored to anyone who is in a customer facing role; from Customer Service... Read more

  • The Nordic region have the most connected IoT ‘Things’ per a person

    The Nordic region appears to be ahead in embracing the potential of the Internet of Things (IoT) Read more

  • Microsoft Recognizes Global Knowledge for Creative and Innovative IT Training Solutions

    Microsoft Recognizes Global Knowledge for Creative and Innovative IT Training Solutions Read more

  • Webinar| Additional Development Support and Tools

    Sales Excellence webinar covering Additional Development Support and Tools, part of a webinar series brought to you by Global Knowledge. Read more

Training Locations


  1. Austria
  2. Belgium
  3. Central & Eastern Europe
  4. Denmark
  5. EMEA
  6. France
  7. Germany
  8. Ireland
  9. Italy

  1. Luxembourg
  2. Netherlands
  3. Norway
  4. Spain
  5. Sweden
  6. Switzerland (German-speaking) 
  7. Switzerland (French-speaking)
  8. Turkey
  9. United Kingdom

Global Knowledge

Global Knowledge is the worldwide leader in IT and business skills training, with more than 1,200 courses that span foundational and specialized training and certifications.

Training is offered through multiple delivery methods, ranging from instructor-led to self-paced learning in classrooms or via the Internet, enabling customers to choose when, where, and how they want to receive training programs and learning services.

Our core training is focused on Cisco, Microsoft, VMware, Avaya, Juniper, Leadership & Business Skills and best practice including ITIL and PRINCE2.

Technology Training

Whether you are aiming for certification, looking for a fast-track skills boost on a new technology or need an in-depth, practical training experience to transform your skills, our training portfolio has been developed to meet your requirements.

Most importantly, Global Knowledge has the experience and understanding of learning that enables us to work with our customers to develop learning programmes that will be truly effective to help you and your organisation boost skill levels and knowledge whilst enhancing performance.

Leadership and Business Solutions

In spite of economic cycles, market fluctuations, increased global competitiveness and consolidations, one thing remains constant – the need for high impact business skills that help both individual contributors and leaders make a difference – to your customers, to your organization and to their colleagues. Our Leadership and Business Solutions help you achieve your unique business goals

A global network of dedicated Account Executives, Learning Consultants, Instructional Designers, Professional Facilitators, Interactive Designers, and Technology Experts are on call to create and deliver your training solution.

Learning Services and Solutions

From single courses to larger enterprise solutions, overcome skills gaps and accomplish individual and organisational objectives.