Customer Experience Sales Workshop

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Global Learning Partner of the Year

Global Knowledge wins 5 Learning Partner Awards at Cisco Partner Summit 2015



  • IT and OT Converge for operational excellence in the IOT world

    The Internet of Things (IoT) delivers a world where everything is connected through IT to improve efficiencies of services and... Read more

  • 10 Tips for Getting the Most Out of Virtual Classes

    Global Knowledge shares it's top 10 Tips for Getting the Most Out of Virtual Classes with you. Read more

  • Enterprise Architecture Capability Webinar: The Enterprise Architecture Value Proposition

    This Global Knowledge webinar will help organizations and EA Practitioners within those organizations... Read more

  • Enterprise Architecture Capability Webinar: The Road to EA Practice Maturity

    This hour long Global Knowledge Webinar will help organizations and EA Practitioners within those organizations understand... Read more

  • Enterprise Architecture Capability Webinar: EA Risks and Anti-Patterns

    In this Global Knowledge webinar, Alison Hawksworth and Guy Tozer discuss how to recognize anti-patterns and how to remediate... Read more

  • Giving and Receiving Feedback for IT Professionals

    Recognise the challenges of giving and receiving feedback, and learn techniques to maximise personal feedback effectiveness in this webinar from... Read more

  • The Unpleasant Truths of Modern Business Cybersecurity

    In this Global Knowledge webinar, Phillip Shade will explain The Unpleasant Truths of Modern Business Cybersecurity and a breach's impact on... Read more

  • Sales Excellence Webinars - Change Your Customer Engagement for Greater Success

    All of the webinars in the series are tailored to anyone who is in a customer facing role; from Customer Service... Read more

Training Locations


  1. Austria
  2. Belgium
  3. Central & Eastern Europe
  4. Denmark
  5. EMEA
  6. France
  7. Germany
  8. Ireland
  9. Italy

  1. Luxembourg
  2. Netherlands
  3. Norway
  4. Spain
  5. Sweden
  6. Switzerland (German-speaking) 
  7. Switzerland (French-speaking)
  8. Turkey
  9. United Kingdom

Global Knowledge

Global Knowledge is the worldwide leader in IT and business skills training, with more than 1,200 courses that span foundational and specialized training and certifications.

Training is offered through multiple delivery methods, ranging from instructor-led to self-paced learning in classrooms or via the Internet, enabling customers to choose when, where, and how they want to receive training programs and learning services.

Our core training is focused on Cisco, Microsoft, VMware, Avaya, Juniper, Leadership & Business Skills and best practice including ITIL and PRINCE2.

Technology Training

Whether you are aiming for certification, looking for a fast-track skills boost on a new technology or need an in-depth, practical training experience to transform your skills, our training portfolio has been developed to meet your requirements.

Most importantly, Global Knowledge has the experience and understanding of learning that enables us to work with our customers to develop learning programmes that will be truly effective to help you and your organisation boost skill levels and knowledge whilst enhancing performance.

Leadership and Business Solutions

In spite of economic cycles, market fluctuations, increased global competitiveness and consolidations, one thing remains constant – the need for high impact business skills that help both individual contributors and leaders make a difference – to your customers, to your organization and to their colleagues. Our Leadership and Business Solutions help you achieve your unique business goals

A global network of dedicated Account Executives, Learning Consultants, Instructional Designers, Professional Facilitators, Interactive Designers, and Technology Experts are on call to create and deliver your training solution.

Learning Services and Solutions

From single courses to larger enterprise solutions, overcome skills gaps and accomplish individual and organisational objectives.