Skills Connection

Introduction to Skills Connection
Customers have been coming to Skills Connection for the last 10 years because our training is different. We teach participants not just what to sell but how to sell it, in a competitive environment, to real customers. Not only do they learn how to compete and win, but our approach ensures that their learning is embedded not forgotten, maximising ongoing sales performance and the client’s return on investment. Our training programs are developed by sales experts and have been tried and tested with clients such as AT&T, BT, Cable & Wireless, Cisco Systems, COLT Telecom, Etisalat, Global Crossing, Nokia, Orange Business Services, Qtel, Telkom Kenya, Turk Telekom, Verizon Business, and many others.

What does SC have to offer?
Skills Connection training programs provide an essential foundation for sales organisations seeking improved revenues and margins. Unlike most sales training in this industry, which tends to be heavy on PowerPoint or e-learning, our courses are extremely interactive and include lots of scope for shared learning, practice and reinforcement. We also provide access to SCTV, our online and mobile IPTV (video) content, which is an effective tool for individuals to continue their development and for Sales Managers to use in coaching the performance of their salespeople. In this way, learning is consistently applied and skills are enhanced over time, increasing return on investment. Two of Skills Connection’s most popular training programs are now available through Global Knowledge, with more on the way. The first is SERIOUS™ Selling, a program that provides all the fundamental “value-based” sales skills needed by Sales professionals selling complex solutions. The second is a series of “How to Sell...” programs, each covering a different technology subject and all based on a tried and tested FOCUS™ framework.

Courses Available

Skills Connection generic consultative, value-based sales methodology Called SERIOUS™ Selling

A methodology that delivers consistent repeatable results Structured to address complex sales cycles Tools for comprehensive customer contact strategy Techniques for improved opportunity qualification Enhances questioning and closing skills Provides a foundation for FOCUS™

Skills Connection course titles – in the ‘How to Sell’ series called FOCUS™ Framework

A repeatable framework for selling technology solutions Logical learning flow helps memory retention Technical content pitched at the right level for sales people Includes ROI and TCO principles for selling to financial decision-makers Builds stronger opportunity pipelines

For Service Providers

• How to Sell Managed Network Services
• How to Sell Managed/Hosted Unified Communications
• How to Sell Managed VPN Solutions
• How to Sell Managed Security Solutions
• How to Sell Managed Contact Centre Solutions

For Technology Resellers

• How to Sell Unified Communications
• How to Sell VPN Solutions
• How to Sell Security Solutions
• How to Sell Contact Centre Solutions