Nortel Support Expert
(NCSE)
Overview:
This designation certifies that the successful candidate can
apply an intermediate to advanced level of technical proficiency
required to configure, administer, maintain, and troubleshoot
complex Nortel solutions/products. It builds upon the specialist
level competencies and focuses on advanced solution support, which
may involve multiple products and internetworking
functionalities.
Target Audience:
Post-sales, intermediate to advanced level
individuals worldwide who are responsible for:
- Configuring, administering, maintaining, and troubleshooting
complex Nortel solutions/products
- Analyzing and resolving complex technical issues (either
locally or remotely)
Supporting other technicians (either locally
or remotely, such as field technicians) that are experiencing
complex technical issues
Demonstrated Skills:
A candidate who is minimally qualified has
these characteristics. In general it represents approximately six
months to one year of relevant or related work experience.
- Has quantifiable hands-on experience configuring,
administering, maintaining, and troubleshooting comprehensive,
multi-site Nortel solutions/products
- Can configure, administer, maintain, and troubleshoot
intermediate to advanced solutions/products
- Can apply knowledge of the topics tested on the exam to solve
complex (multi-product and/or multi-site) customer technical
problems
- Can work alone, without close supervision, although he or she
may be part of a team
Acts in a consultative role to
entry/intermediate individuals.
Requirements:
NCSE - Communication Server 1000 Rls. 5.0
Prerequisites:
- Certified as NCSS - Communication Server 1000 Release 5.0
| Required Exams |
|
| 922-099 : Enterprise Linux Based Installation &
Configuration (in class) |
Linux Based Installation & Configuration (0766C) |
| 922-098 : CS 1000 5.0 Installation & Troubleshooting |
Communication Server 1000 5.0 Installation &
Troubleshooting (0763C) |
| OR |
| 920-431 : CS 1000 5.0 Installation & Troubleshooting (at
Prometric) |
Linux Based Installation & Configuration (0766C)
Communication Server 1000 5.0 Installation & Troubleshooting
(0763C)
|
NCSE - Ethernet Switching
Prerequisites:
- NCSS - Ethernet Switching Configuration & Mgmt, or
- NCSS - Ethernet Routing Switch 8600, or
- NCSS - BayStack Switching
| Required Exams |
|
| 920-462 : Ethernet Switching (at Prometric) |
SNMP Fundamentals (1006W) |
NCSE - Alteon (920-241) certification
| Required Exams |
|
| 920-440 : Alteon Security (at Prometric) |
Basic Application Switch Administration and Configuration
(7951C)
Nortel SSL VPN and SSL Acceleration Configuration and Management
(7956C)
Switched Firewall Administration and Configuration (7959C)
|