Training Needs Analysis
Global Knowledge provides professional Training Needs Analysis
(TNA) services to ensure that education is targeted at the skills
gaps within an organisation. This increases the performance of
staff with a minimum of disruption. TNA takes two basic forms:
- Business Process Change based TNA as a result of the
implementation of a new system, method of working or organisational
structure.
- Career/Role based TNA to make an existing organisation more
efficient by developing staff and/or help it construct a staff
development framework to support Investors In People (IIP), ISO
2000 or other such vocational standard.
Global Knowledge can draw on its considerable
experience in this area to help your organisation get the
best out of your staff, whilst maximising the knowledge investment
made by the organisation.
Business Change
Based TNA
Any change in technology/business processes
results in training, either formally or through self-discovery.
Conducting a TNA enables a behavioural analysis to be produced that
identifies tasks and the flow and priority of any given business
process. This is a culmination of the data gathered from the
analysis of the new business process and the enabling IT
technology.
Career/Role Based TNA
Global Knowledge uses the
Skills Framework for the Information Age (SFIA) to carry out Job
Role Analysis and Competency Profiling; this enables Global
Knowledge to provide skills profiles against a given set of job
roles.
How does this benefit your
organisation?
The organisation benefits from Training Needs
Analysis by:
- Identifying real skills gaps, not those which
are perceived.
- Targeted training at the skills gaps, thus
maximising the Return on Investment
- The construction of a job role development
framework that includes learning requirements
- Maintaining staff productivity during Business
Process change.
- A skilled, motivated and valued workforce.