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Production Workshop

Workshop Duration

4 Days - Virtual Delivery

Overview

The Practice Accelerator (PA) Program assesses Partner organization's capabilities and provides practical tools to help build a successful practice in areas such as Cloud Reselling or Digital Business.

PA uses data gathered during the self-assessment phase to provide the Partner organization with recommended changes and practical steps, all benchmarked against an optimal target operating model.

The Production Workshop follows on logically from the Validation workshop and allows Partners to fully understand their data in the context of the four core domains, Sales, Service, Operations and Infrastructure. The consultant led workshop will build an understanding of the specific requirements for each domain, and evolve a set of best practices, including potential specialisms, that allow the transition to a new business model and practice.

Consumption Options

This workshop is available as either a focused one to one engagement with a single organization, or as a multi-partner variant with a number of other organizations.

The one to one option allows for the development of bespoke recommendation and plans which may not be possible in the multi-partner environment.

Target Audience:

Partner Organization Representatives with responsibilities in each of the four core domains. 

Prerequisites:

Purchase of a Practice Accelerator Licence(s), completion of the assessment and attendance at a subsequent Validation Workshop.

Workshop Objectives:

The outputs of this workshop will be:

  • Review of Partner Domain Data
  • Identification of Strengths and Weaknesses
  • Analysis of Capability Gaps
  • Development of Capability Packs
  • Prioritization of Next Steps Plan and Action

Content:

Day One - Sales

  • Welcome
    • Consultant introduction
    • Partner introduction
    • Role in the PA Program
  • Objectives
  • Sales Domain Overview
    • Sales Domain Context
    • Sales Capabilities
  • Inputs and outputs review
    • Analysis of Sales Capabilities
  • Sales Gap Analysis
    • Consultant Generated View of requirements and priorities
  • Strategy and Specialisms
    • Recommended / Required Sales Specialisms
  • Sales Next Steps and Recommendations
  • Q&A / Wrap Up

Day Two - Service

  • Welcome
    • Consultant introduction
    • Partner introduction
    • Role in the PA Program
  • Objectives
  • Service Domain Overview
    • Service Domain Context
    • Service Capabilities
  • Inputs and outputs review
    • Analysis of Service Capabilities
  • Service Gap Analysis
    • Consultant Generated View of requirements and priorities 
  • Strategy and Specialisms
    • Recommended / Required Service Specialisms
  • Service Next Steps and Recommendations
  • Q&A / Wrap Up

Day Three - Operations

  • Welcome
    • Consultant introduction
    • Partner introduction
    • Role in the PA Program
  • Objectives
  • Operations Domain Overview
    • Operations Domain Context
    • Operations Capabilities
  • Inputs and outputs review
    • Analysis of Operations  Capabilities
  • Operations Gap Analysis
    • Consultant Generated View of requirements and priorities
  • Strategy and Specialisms
    • Recommended / Required Operations Specialisms
  • Operations Next Steps and Recommendations
  • Q&A / Wrap Up

Day Four - Infrastructure 

  • Welcome
    • Consultant introduction
    • Partner introduction
    • Role in the PA Program
  • Objectives
  • Infrastructure Domain Overview
    • Infrastructure Domain Context
    • Infrastructure Capabilities
  • Inputs and outputs review
    • Analysis of Infrastructure Capabilities
  • Infrastructure Gap Analysis
    • Consultant Generated View of requirements and priorities
  • Strategy and Specialisms
    • Recommended / Required Infrastructure Specialisms
  • Infrastructure Next Steps and Recommendations
  • Q&A / Wrap Up